Terms of Service

Below you will find Gig Missions’s terms and conditions and information about our standard terms and conditions of engagement. We know we are giving a great deal of information. We does this for a reason: we want you to have as much knowledge about what we do for you at Gig Missions as is possible. We do not want you to wonder about any of our processes or procedures or guess as to what your interaction with Gig Missions means. We want you to understand it, which is why we must explain it in detail. We urge you to read these terms or any section of interest to you. You are agreeing to proceed under them.

Introduction

For all existing and new clients, thank you for engaging Gig Missions Pte Ltd.

These terms (“Terms”) set out the general standard terms and conditions for our engagement. Unless modified in writing by mutual agreement, these Terms will be an integral part of any agreement which we may have with you. Please review these Terms carefully and contact us promptly if you have any queries. We suggest that you retain this statement in your file.

1. CLIENT SERVICE

We will advise you of the name and status of the accountant with day-to-day conduct of your matter and of the manager or director in charge of the matter. We reserve the right at our discretion to allocate and re-allocate work to advisors, and other accountants in rendering the Services and will share confidential information with them regarding your matters for the purposes of better serving you. The manager or director in charge will be responsible for overseeing our relationship with you. If you have any complaints regarding our service, please contact the manager or director in charge.

We require original physical copies of all supporting documents for the purposes of carrying out the Services. However, we understand that providing original source documents may not always be practical. In such cases, digital copies of supporting documents will be accepted. Acceptable digital records include:

Supplier invoices with delivery orders (where applicable)
Sales invoices
Sales receipts
Expense claims

Please submit all digital records via email to support@gigmissions.com.

2. FEES

Unless otherwise agreed, our current standard hourly rate (excluding work done on an urgent basis, which will be charged at 1.5 times the normal rates.

We reserve the right to adjust our fees in cases involving significant complexity, significant changes to our scope of work, additional services not originally scoped, or urgent requests. Unless otherwise agreed in writing, all fees indicated are estimates only, and the final amount billed may vary based on the actual time and effort expended.

We also reserve the right to retain client records until all outstanding fees and expenses have been paid in full. Upon full payment, we will return all original documents to the Client.

3. DISBURSEMENTS AND OUT-OF-POCKET EXPENSES

Apart from our fees, there will be other disbursements and out-of-pocket expenses incurred by us or on your behalf for which you will be responsible. These include but are not limited to transport charges, overtime incidental charges (including transport and meal allowances for work done beyond normal business hours), telecommunication expenses (for conference calls or overseas calls), printing and stationery charges, costs associated with accounting software, data storage, other necessary tools, or third-party service providers such as tax preparation software or online payment processing.

Please feel free to contact us for further details of our disbursements and out-of-pocket expenses policy, if required.

4. BILLING STATEMENTS

Our professional fees excludes monthly subscription payable for accounting software and any out-of-pocket miscellaneous expenses incurred during the course of the engagement. Unless otherwise agreed in writing, invoices will be issued on the first day of each month for the Services rendered in the preceding month. Our invoices are due for payment upon our issuance to you and we therefore ask that they be paid in full no later than seven (7) calendar days from the date of our invoice.

In the event there is any delay in payment beyond thirty (30) calendar days from the date of our invoice, we reserve the right to impose a late fee of S$150.00 and to charge simple (non-compounding) interest of 1.5% monthly on the outstanding amount payable until full payment (including interest) is received.

Payments to us may be made by cheque, telegraphic transfer or by bank draft, details of which are set out in our invoices.

Our fees, disbursements, costs and expenses shall be paid free and clear of any deductions for withholding or other taxes except for any deductions which you are required by law to make. If you are required by law to make a deduction for tax, you shall notify us of such requirement immediately and you agree that the amount payable to us shall be increased by the amount necessary to ensure that we receive a net amount, which after tax deduction, is equal to the full amount which we would otherwise have received.

If another party is expected to settle your bill, they must do so promptly in accordance with the terms herein. Unless we otherwise agree in writing, you remain responsible for payment of all our fees, disbursements, costs and expenses and GST.

All fees and expenses are exclusive of any applicable taxes, which will be added to your invoice. If you have any questions regarding your invoice, please contact us promptly.

5. INSTRUCTIONS

Unless you inform us otherwise, we shall write to you at your address on record with us. We shall also send documents and communicate with you, and with other parties who may become involved, by email unless you tell us otherwise. You will appreciate that sending emails via the internet is not secure, and if you would prefer not to communicate or send documents by email, either at all or for particular classes of document, please let us know.

We may communicate with you electronically or handle online data rooms or other information electronically. We will have no liability to you or your officers, employees or agents on any basis, whether in contract, tort (including negligence) or otherwise, in respect of any error, damage, loss, omission or delay arising from or in connection with the electronic handling or communication of information between us, or any failure in any electronic handling or communication system. We do not represent or warrant that electronic information and electronic transmission of information will be secure or virus or error free nor do we represent or warrant that it will not be accessed improperly, intercepted, corrupted, lost or destroyed, or that it will arrive promptly or complete or otherwise be unaffected or safe to use.

We use filtering software which may filter out legitimate correspondence and you are advised to confirm with us that any important correspondence has been safely received.

Unless you inform us otherwise, we shall communicate with, and assume that any director, officer, employee, shareholder, partner, sole proprietor or owner of a company, corporation or entity appointing, instructing or otherwise communicating with us is duly authorised to do so, and otherwise to act on behalf of that company, corporation or entity in all matters relating to that company, corporation or entity.

6. STORAGE OF PAPERS AND DOCUMENTS

We may retain your financial records, including accounting records, bank statements, and supporting documentation, until all fees and expenses related to the Services provided are paid in full. We shall be entitled (but not obliged) to retain documentation and files related to the Services provided for a minimum of seven (7) years or longer as deemed necessary by us, considering legal and regulatory requirements and market practice.

We will maintain the confidentiality of your financial information in accordance with applicable laws and regulations.

Upon full payment for the Services and upon your written request, we will return the original financial records provided by you.

We shall have full authority to destroy and/or delete the same without seeking your consent or approval or notifying you further of the same after the applicable retention period.

7. CONFIDENTALITY

We will maintain the confidentiality of your financial information and any other information you provide to us relating to your business and we will not disclose such information without your consent, except to employees or to other advisers or personnel appointed or employed by you where we consider it appropriate for the person to know such information, or except as permitted by law.

Certain laws (for example, those relating to money laundering, terrorism financing and tax fraud) give power to authorities such as the police or tax authorities to inspect client information and take copies of documents. In addition, in specific circumstances certain laws (including those relating to suspicious transaction reporting) compel us to report information to the relevant authorities even in the absence of a request. It is possible that, at any time, we may be requested by relevant authorities to provide them with access to documents held by or information known to the company, or to attend interviews with them in connection with the Services provided. In the unlikely event that such a situation arises, we shall be entitled to comply with such request without any liability to you, to the extent that we are bound by law or any court order to do so, but, insofar as it is practicable or permitted under the relevant law, we shall endeavour to notify you of the request or the sharing of information.

You agree to provide us with reliable, accurate and complete information and represent that any information which you give or otherwise disclose to us has not been given and/or disclosed to us in breach of any obligations, or which would render any accounting record, information and/or document inaccurate or misleading or that might reasonably affect our willingness to accept the engagement, and the indemnity in Clause 12 below shall apply in the event of any breach of your representation as aforesaid.

8. CLIENT INFORMATION AND DATA PROTECTION

Before we start providing the Services, we may request for certain information and documents from you in order to comply with applicable laws and regulations relating to anti-money laundering and counter-terrorism financing or other matters of such nature (such as verifying the identity of certain persons).

This may include requiring your personal identification documents to be shown to us or making enquiries of third-party data providers. We may also require a certified copy of a board resolution approving our appointment and/or the authority of individuals to give us instructions.

We will take reasonable steps to ensure the security and confidentiality of your personal data. We will not disclose your personal data to any third parties without your prior consent, except as required or permitted by law, such as to comply with tax obligations or to prevent fraud.

You acknowledge that we may collect and use your personal data in accordance with applicable data protection laws.

9. INTELLECTUAL PROPERTY RIGHTS

We retain all the copyright and all other relevant intellectual property rights in our reports, analyses, or other work products created by us but you will have a licence to use and make copies of the documents we prepare for the purposes of the matter for which the work product was created but not, unless otherwise agreed, for other purposes or matters.

10. LIABILITY FOR LOSSES SUFFERED BY YOU.

We aim to provide our services with due care and diligence. However, to the fullest extent permitted by law, we shall not be liable for any loss, damage, or expense incurred by you or any third party arising from our services, whether in contract, tort, statute, or otherwise, except in the case of our actual fraud, gross negligence, or wilful misconduct. Our total liability for the services set out in our letter of engagement (“Services”), including damages, expenses, and interest (if any), shall not exceed the total fees paid to us by you for the Services and you expressly agree to indemnify us for any liability to any other party for any and all amounts in excess thereof.

To the maximum extent allowed under law, you hereby agree and undertake with us and, where applicable, shall also procure that:

(a) no claim shall be made against us or our staff (including directors or employees) for any loss or damage you may suffer arising from the services provided or any matters related to this engagement;

(b) if we become involved in any capacity in any dispute, claim, action, legal proceeding, enquiry, judicial review or otherwise suffer or incur any losses, damages, liabilities (joint or several), costs, charges and expenses (whether actual or contingent) under any circumstances whatsoever, you unconditionally agree to reimburse us or indemnify and hold us and/or our staff (including directors or employees) harmless against any losses, claims, liabilities, damages, costs, or expenses we may incur as a result of such proceedings;

(c) if a payment under paragraph 10(b) above will be or has been subject to tax (other than income tax), you agree to pay us any additional amount necessary to ensure that would ensure that we receive and retain a net sum equal to the amount it would have received had the payment not been subject to tax;

(d) you acknowledge that the provisions of this paragraph 10 are in addition to any other rights we may have at law, and

(e) subject to statutory limitations, the indemnity obligations in these Terms will continue to apply even after any modification thereof, termination or completion of the Services.

We will not be liable for any loss of profits, business, opportunities, or any other indirect or consequential losses arising from negligence or default on our part, nor will we have any liability for any loss which directly or indirectly arises out of or results from or otherwise involves, however remotely, any act of terrorism or wars or warlike operations (whether war be declared or not) or civil unrest.

11. NO TAX OR INVESTMENT ADVICE.

Save for the preparation of tax returns, we do not advise on tax implications relating to any matter which we provided our Services on.

No communication from us is, nor is it intended to be, an invitation or inducement (direct or indirect) to engage in investment activity.

12. INDEMNITY

. In consideration of the provision of our Services, you unconditionally and irrevocably undertake and agree that:

a) you will indemnify and hold harmless, on a full indemnity basis, our company, our partners, employees, and agents (collectively, the "Indemnified Party(ies)") from and against any and all losses, including but not limited to legal fees, costs, damages, penalties, fines, and liabilities, suffered or incurred by any Indemnified Party arising from or relating to any claims or allegations made by any third party arising from or relating to the Services or the information and documents provided by you;

(b) your obligations set out above shall be in addition to any liability which you may otherwise have, and

(c) the above indemnity shall survive any termination or the completion of our engagement and shall be governed by and construed in accordance with the laws of Singapore.

13. TERMINATION

You may terminate your instructions to us in writing at any time by giving us one (1) month’s prior notice. We reserve the right to terminate or cease our engagement hereunder at any time in the course of our engagement hereunder if our rendered invoices or bills are outstanding or there are other amounts due or owing to us, or by giving you one (1) month’s written notice of the same.

If our engagement is terminated, you agree to pay for all fees, costs, and expenses incurred up to that point. If there is a fixed fee for agreed work, we are entitled to a pro-rated fee for work done. In all other cases, we will be entitled to a reasonable fee and all disbursements properly incurred up to the time of termination.

14. RIGHTS OF THIRD PARTIES.

Our engagement creates rights and obligations solely between you and us. Nothing in these terms shall grant any third party, including your affiliates, subsidiaries, or holding company, any rights to enforce these terms or any other rights, remedies, or obligations, except as expressly stated under applicable law. We do not accept any liability or obligation to any party other than you.

Unless otherwise agreed in writing, any advice or documentation provided by us in connection with your instructions is for your use and benefit only. You agree not to share or rely on our advice with any third parties, except that you may share it with your other professional advisers or bankers, but they should not rely on it unless required by law or regulation.

15. PUBLICITY.

Unless otherwise agreed with you, we may at any time, refer to you in marketing and/or promotional materials published.

16. GOVERNING LAW.

Our engagement with you shall be governed by and construed in accordance with the laws of Singapore. You agree that any dispute arising out of or in connection with this engagement, including any issues regarding its validity, interpretation, performance, or termination, shall be subject to the exclusive jurisdiction of the Singapore Courts.